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- monday: 8:00AM – 5:00PM
- tuesday: 8:00AM – 5:00PM
- wednesday: 8:00AM – 5:00PM
- thursday: 8:00AM – 5:00PM
- friday: 8:00AM – 5:00PM
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- Purchase
- Refinance
Your Local CrossCountry Mortgage Loan Officer
Pamela Castellanos
- Inside Loan Originator/ Loan Officer Assistant
- Cleveland, OH Mortgage Loan Officer
- NMLS # 2310430
I’ll be with you every step of the way
Hello! My name is Pamela Castellanos, and I’m a loan officer dedicated to helping homebuyers achieve their goals with support from America’s #1 Retail Mortgage Lender.
I joined the mortgage industry in 2020 after purchasing my own home and falling in love with the homebuying process. That experience inspired me to help others — especially within the Hispanic community — achieve what can often feel like an unattainable dream. I specialize in working with first-time homebuyers, providing personalized guidance, education and support throughout every step of the mortgage journey.
My goal is to make buying a home simple, understandable and stress-free while helping each client find the loan solution that best fits their financial goals. I’m committed to transparency, clear communication and building lasting relationships based on trust.
Outside of work, I enjoy doing Pilates, exploring new coffee shops and spending time with my husband.
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How much will my mortgage payment be?
This calculator is being provided for educational purposes only. The results are estimates based on information you provided and may not reflect CrossCountry Mortgage, LLC product terms. The information cannot be used by CrossCountry Mortgage, LLC to determine a customer’s eligibility for a specific product or service.